Is this really an executive service at these prices?

Yes, we will provide a top rated executive car with a smartly turned out driver but also the service provided will be prompt, courteous and safe, which should only add to your travel experience.

What happens if we encounter traffic problems?

Traffic is always a consideration when heading for the airport. Your driver will have detailed knowledge of how to best avoid bad traffic conditions with most airports having more than just one approach. Minute by minute traffic updates are available in your vehicle giving the driver the advanced warning required to make appropriate decisions en route. We will advise you of the best time to leave for the airport allowing a buffer for unforeseen events / accidents.

What if we have a problem while we are away?

Call our office and we will make any adjustments necessary to your booking and offer as much support as we can.  We cannot guarantee your preferred driver will be available however another driver with an executive class car will be appointed to stand in if necessary.

How can we contact you?

All of our contact information is available on our website and on our business cards including telephone numbers and email addresses.

How will we locate our driver after the flight arrives?

Call the number on the card you were given and follow your driver’s instructions. Please wait until you have your luggage until you call.  Your driver will meet you inside the terminal to assist with luggage and guide you to the car.

What will happen if our flight gets delayed?

We monitor all incoming flights soo it does not matter how delayed your flight is, or how early it is, there will be a driver waiting for you.

Can your office contact the driver while he is in the airport terminal or driving?

You will be supplied with your driver’s mobile phone number so you will be able to contact them direct.